Returns & Refunds policy

At Valorence, we are committed to providing high-quality digital products designed to support women in their personal growth, confidence, organization, and success.

Due to the digital nature of our products, all sales are final and non-refundable.

Once a purchase has been completed and access to the digital files has been provided, we are unable to offer refunds, exchanges, or cancellations. This policy exists because digital products cannot be returned once downloaded or accessed.

We encourage all customers to carefully review product descriptions, previews, and included content before making a purchase.

Technical Issues

Your satisfaction is important to us.

If you experience any difficulty accessing, downloading, or opening your files, please contact us and we will do our best to resolve the issue as quickly as possible.

In the event of a proven technical problem preventing access to the purchased product, we will work with you to provide a suitable solution.

Download Access

All digital products purchased through Valorence include a download link that remains active for 30 days following purchase.

We recommend downloading and securely saving your files as soon as possible after purchase.

Customer Support

If you have any questions before purchasing a product, we encourage you to contact us. We are always happy to help you determine whether a product is the right fit for your needs.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail studio@valorence.com